Robert Mullins: Business Analyst

About

Hello There! You Found Me!

Scrum Master & Business Analyst & Writer & Solution Owner

Seasoned Business Analyst Veteran

Birthday: Generation X
Website: robertmullins.tech
Phone: 479.647.9784
State: Arkansas, USA

Years of Professional Work: 30
Degree: Masters Plus
Email: robertmullins@robertmullins.tech
Area: Historic Garrett Valley

I love playing with new toys. I've been keenly interested in the computer world ever since my early teen years when computers were still majical devices to me.

From Linux to Microsoft. From Adobe to Jira. From Obsidian to AI, leveraging IT tools is my obsession.

Those early years of learning the hard way inspired me to not only understand how these things worked, but to enhance my skills to help others.

My latest role as 'Project Manager' (Solution Owner, Business Analyst) helped me learn the gold standard in Agile and Scrum. Interfacing with TEK Systems, Slalom, and Mainstream in the creation of a master project with the Arkansas Administrative Offices of the courts.

Facts

Some basic information on what I've accomplished.

Projects I've lost count

Writing ProjectsMy Current Project is a series of short form writing assignments titled 'Let Me Explain'. It features a variety of anecdotal real-life experiences with fitness, self-improvement, and books.

Hours Of Support 20+ years of project management from development to help desk

Academic Years In Three Different Colleges

Skills

Basic Skillsets

Adobe Creative Suite 80%

Website Development 90%

SQL 75%

Project Management 100%

WordPress/CMS 90%

Systems Administration 80%

Resume

You can see a more complete resume and profile on LinkedIn

Sumary

Robert Mullins

Innovative and deadline-driven Business Analyst with 6+ years of experience in manufacturing and governement sectors. 14-years experience in the College and Public School Sectors, and 10-years in Marketing

My Personal Goals:

Accessible
Available
Approachable

Education

Post-Graduate Certificate & in Artificial Intelligence and Machine Learning

January 2024 - August 2024

University of Texas, Austin

A seven month program covering the fundamentals of Machine Learning all the way up to the development of LLM's and deployments

Post-Graduate Immersion Certificate & in Decision Science and AI

2024-2024

University of Texas, Austin

An intensive three-day immersion course into Decision Science and RAG Systems

Master of Science & Information Technology

2015 - 2016

Arkansas Tech University, AR

Working my way through my Masters program was some of the most memorable years of my academic career.

Bachelor of Science & Marketing Research

2015 - 2016

University of Central Oklahoma, OK

While this wasn't the beginning of my academic career it sure gave me a thirst for learning. Even now, you will find me with a book in my bag and notes being taken.

Bachelor of Science & Biology

2010 - 2014

Arkansas Tech University, Russellville, OK

Originally a Pre-Med major, I had enough hours accumulated that I was conferred this degree by Arkansas Tech University.

Professional Experience

Business Analyst / Solution Owner / Scrum Master

2022 - Present

Arkansas Administrative Offices of the Courts Little Rock, Arkansas

September 2022 - April 2023 Led Discovery Across the Attorney Management System.
April 2023 - August 2023 Solution Owner for the Identity Management Domain.
August 2023 - February 2024 Chief Solution Owner for Online Public Access. SDLC, and Deployment
February 2024 - April 2024 Solution Owner for (finalize) Identity Management Domain Deployment
February 2024 - Current Chief Solution Owner for Accounting Domain

Senior Business Analyst

2011 - 2016

Greenville Tube Corp (PCC), Clarksville, AR

Spearheaded a large manufacturing ERP.
Redesign a manufacturing line for process control. Saved thirty thousand dollars a year in lost time.
Performed server hardening project
Implemented first time two-factor authentication
Participated in the team that wrote SOX rules for three disperate manufacturing facilities
Became the SOX lead for IT for three seperate manufacturing facilities.
Became the Export Compliance officer in addition to my other IT duties

Portfolio

Some of the design work and projects I've done.

All
App
Other
ARCOURTS

Favorite Tools

Every company / organization is different with their own technology stack. We don't always have access to tools we love. Working past constraints, and adopting new tools is one of my strong suites. That being the case, here are some of my favorite tools.

Jira

For the Software Development Life Cycle (SDLC) this is one of the best work management tools a scrum master can have. However, JetBrains has a version called YouTrack. A simplified version of Jira, and highly configurable.

It must be part of my Agile training, but flexibility is important to me.

Confluence

I understand this is another Atlassian product, but it works so well as a 'single source of truth' and connector between Jira and document repositories.

Anthropic Claude

AI tools keep popping up, but to me nothing quite beats Anthropics Claude, if for no other reason than they seem to add interesting features constantly. While other AI's tend to just get faster, Claude adds feature sets that I actually use.

Macbook Pro

I've used Linux, Microsoft and Macbook(loosely built on the Linux kernal) and really like them for different reasons. I love jammin' on my Macbook. Even coding is fun on a MacBook wheather using Visual Studio Code, or PyCharm, or whatever IDE is used.